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Frequently
Asked questions
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What are your hours of operation?Probe is only open when we have an event scheduled. Please refer to our events page and rental calendar for times, availability and membership requirements. Events and bookings may be scheduled 7 days a week from 8am-2am. **Please note that our entry door will be locked after 12AM (midnight) for the safety of our members and staff during an event.
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What methods of payment do you accept?We accept cash, credit, debit and e-transfer.
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How do your tickets work?You'll see different pricing options across our events. We aim to give opportunities to everyone to have access to their community despite financial barriers and we recognize not everyone has the means to purchase a full price ticket for all events. Choose the ticket price that suits your preference! All tickets are for the entry to an event and you get no more or less for the price you choose. Our tickets range from: - Drop in by donation (chip in at the event with our QR code or donation jar if you would like, no pre-purchase needed) - Pay what you can (you set the ticket price with no minimum participation cost) - Sliding scale (no difference between a Starlight or Nebula ticket) - Fixed Price (typically when there is a set cost to an event, like our Brunch) We recommend purchasing a ticket online to secure your spot. However, if an event is not sold out we will always offer tickets at the door! We can take cash, credit and debit at the door as well. If you know without a doubt that you would like to attend an event, but cannot purchase online, send us a message and we may be able to hold a spot for you. Please send us a message if you have any questions!
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How do I enter the space?Head to the alley on the left side of the building at 41 York St and find the last door on the right. Take the elevator to reach the 4th floor.
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How large is the space?Currently the operating space is approximately 1600sqft with plans to expand.
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Is parking available?There are no designated parking spots. Street parking in the Byward Market is available for free after 5:30 pm and all day Sundays. Parkade options are accessible in the area. The O-train, OC Transpo, and STO services are readily available as an alternative to driving.
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Is your space accessible?We strive to make our space as accessible as possible. Please see this accessibility statement created by Elle Accessible (elleaccessible.com) for more details!
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Is there a smoking/vaping section?We do not have a designated smoking or vaping area on our premises. All smoking and vaping activities must take place outside and at least 6 meters away from any doorways, open windows, or air intakes that are connected to common areas, according to Ontario guidelines. Your cooperation in adhering to this policy is greatly appreciated.
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Is there a vaccine or mask requirement?Probe will adhere to all provincial regulations. Currently, there is no requirement to wear a mask at our events. However, private events have the option to offer masked events if they choose to do so. In accordance with provincial regulations, there is no requirement to provide proof of vaccination to access the space.
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Will there be alcohol available for purchase?We do offer alcohol for purchase at special events. To ensure responsible service, Probe also provides a Smart-serve certified bartender to serve alcohol at all special events. It's important to note that bringing your own alcohol (BYOB) is not allowed, including for private rentals. For private rentals that wish to have alcohol at their event we require the renter to obtain a special events permit.
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Is Probe legal?Yes, Probe operates as a private member's only business and complies with all legal regulations.
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What rules are there at Probe?Our House Rules, Code of Conduct, and Play Rules are enforced at all times at Probe. They are posted at Probe, available to you when you sign up to be a member, and here are links for your review:
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Is there a vetting process or requirements to attend events?Probe is a private membership club. Every attendee will need to acquire a membership as a prerequisite for accessing most events held at Probe. This includes our workshops, practices, and parties. To rent Probe you must be a verified member. Our social nights are open to everyone and do not require a membership. Some of our events require you to purchase a ticket. Please see each event listing for clarity on which event requires membership and tickets. You can conveniently purchase memberships either through the Probe website or in person. We can verify your membership (check your ID) at our in-house socials, parties, and practices. We do not verify memberships at our workshops and classes. This process includes reading all of our rules, signing a waiver, filling out an application form, and visually showing staff a piece of government issued photo ID to verify your name and that you are of legal age (18+ in Ontario).
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I purchased a membership, but I can't see it!To help protect our members identities and privacy we keep our membership information separate from our website. Creating an account on the Probe website will let you keep track of the events you purchase tickets or RSVP to, but you cannot see your membership status. If you have any questions about your membership email us at probeottaw@gmail.com.
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Can I purchase a temporary membership?If you're not sure you're ready to sign on with a full 3 month membership we are offering a $10 membership that will be valid for 24 hours. You must still go through the membership verification process and this can only be purchased at the door of our in-house events. You also have the option to purchase a temporary membership for at Probe if you live a minimum of 100km away from Probe. Temporary memberships cost $15 and are valid for 72 hours from the date of purchase. They may be purchased at the door of our in-house events. If you require alternative arrangements or have specific questions about temporary memberships, don't hesitate to contact us directly.
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How do I renew my membership?When your membership expires, you should receive an email with a payment link to process your next 3 months. We do not currently do recurring billing or subscriptions. If you have any questions or did not receive a renewal link, reach out to us by email at probeottawa@gmail.com. You can also purchase your next 3 months in person at an in house Probe event!
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Can single men attend?Absolutely! At Probe, we firmly believe in promoting inclusivity and creating a welcoming environment for everyone, including single men. We do not discriminate or modify pricing based on relationship status or gender. Please keep in mind that rules and policies may differ for third-party events held at Probe. We advise reviewing the specific guidelines for each event to ensure a comprehensive understanding of any event-specific requirements. Rest assured, our commitment to fostering a diverse and inclusive atmosphere for all our members remains unwavering.
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What types of play are banned from Probe?Please refer to our Play Rules which outlines all restrictions on activities. These guidelines are put in place to maintain a secure and enjoyable atmosphere for all our members.
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How is consent monitored and enforced?At Probe, we take the safety and well-being of our members very seriously. Consent is a fundamental aspect of our community, and we have established strict protocols to ensure that it is monitored and enforced at all times. During our play parties, we have trained DMs (Dungeon Monitors) present to ensure a safe and consensual environment. These DMs are there to intervene and address any potential violations. They are easily identifiable and available throughout the event to provide guidance, answer questions, and handle any concerns that may arise. We strongly encourage our members to report any instances of consent violations to our DMs or through our secure online platforms (Incident Report Form). We take all reports seriously and will promptly investigate and address any allegations and all reports will be handled with strict confidentiality. Your safety and comfort are our top priorities, and we are committed to maintaining a respectful and consensual space for everyone at Probe.
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What safety precautions do you have in place?Safety is paramount at Probe, and we have implemented a range of precautions to ensure the well-being of our members. This includes the availability of Narcan kits to address potential emergencies, as well as first aid kits for immediate medical attention when needed. To further enhance safety, we have Dungeon Monitors (DMs) to ensure that everyone can enjoy their time responsibly and respectfully. To maintain a secure and welcoming atmosphere, a greeter will be stationed at the door to verify that everyone entering the premises is a paid member.
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Can I see the space before I purchase a membership?Yes! Probe offers the opportunity to explore our space before committing to a membership. We regularly host open house orientations and social nights where you can visit, get acquainted with the facility, and interact with other members. The best part is that you don't need a membership to attend these events. These gatherings often include various social activities such as game nights, karaoke, and more, allowing you to experience the welcoming atmosphere and vibrant community at Probe before becoming a member.
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What amenities do you have?You can store your belongings in lockers and shelving. We have water refill stations on each level. Our fully equipped kitchen is ready for your use. There is a wheelchair accessible bathroom. We also have a spacious shower located on our mezzanine. Relax in our comfortable seating areas throughout the space. Fresh and clean sheets and towels are provided for your use.
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What is the dress code at Probe?At Probe, our dress code promotes self-expression and respect. However, please note that specific dress codes may apply to suit the requirements of specific events. These details will be clearly communicated through the event listings. Here are the guidelines: No appropriation/disrespectful attire: Please avoid wearing clothing or accessories that may be offensive or disrespectful to any culture, religion, or community. No glitter: To maintain a clean and comfortable environment, please refrain from wearing glitter or any other materials that may create excessive mess or residue. Wear whatever makes you feel your best: we celebrate individuality and personal style. Feel free to wear an outfit that makes you feel confident, sexy, and comfortable. Express yourself in a way that reflects your unique personality. If you're looking for inspiration, consider these options: Black clothing Leather Fishnets Latex/Vinyl Lingerie These examples can help you explore the world of alternative fashion, but feel free to mix and match or explore other styles that suit your preferences. Join us at Probe and showcase your fabulous attire!
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What play stations are available?There are various stations throughout the space catering to a variety of preferences, including a St Andrew's Cross (coming soon), medical exam table, adjustable spanking bench, cage and much more. We offer a rope space with a rated suspension frame, a king sized bed and shower on our mezzanine, and a dedicated aftercare room.
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Is it possible to rent the space?Certainly! Probe's space is available for rent from 8 am to 2 am every day of the week. See our Rentals page for more information. You must be a verified member of Probe to rent the space.
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